Building and Access Policy | NuvoDesk Coworking

Last Updated: December 18, 2024

The Building and Access Policy ensures a secure, professional, and productive environment for all NuvoDesk members, guests, and staff.

This policy is designed to:

Maintain Security – Protect the building, its equipment, and its occupants.
Promote Professionalism – Foster a collaborative and respectful atmosphere.
Preserve Resources – Ensure responsible use of amenities and facilities.
Ensure Accountability – Define responsibilities for damages, misuse, and violations.

By following these guidelines, we create a coworking space that supports success and well-being for all.

Access Control

Access Methods

Members can access NuvoDesk facilities through:

Key Fobs – Available for purchase at the front desk for secure entry.
Salto KS App – Mobile access is available but may have occasional technical limitations. A keycard is strongly recommended for uninterrupted entry.

Credential Security

Members must not share key fobs, app access, or any credentials with unauthorized individuals.
Unauthorized sharing will result in disciplinary action, up to membership termination.

Unauthorized Access Prohibited

Members must not allow unknown individuals to enter the building (no tailgating).
Unauthorized access attempts will be investigated, and responsible members may face disciplinary action.

Operating Hours

General Member Access

Private Office and Shared Desk members have 24/7 access to NuvoDesk facilities.

Standard Operating Hours

Non-qualifying members (such as Virtual Mail members) and guests are limited to:
Monday – Friday: 8:00 AM – 5:00 PM

Holiday Hours

Holiday access may vary. Members will receive advance notification of schedule changes.

Security Protocols

Door Security

All entry doors must remain closed and locked at all times.
Members are strictly prohibited from propping doors open or allowing unauthorized individuals to enter.

Surveillance and Monitoring

Security cameras monitor activity and ensure safety.
Members should respect privacy while being aware that public areas are under surveillance.

Reporting Security Concerns

Report any suspicious activity, security breaches, or lost keycards to NuvoDesk staff immediately.

Emergency Procedures

In case of an emergency, members must follow evacuation routes and listen to NuvoDesk staff or emergency responders.

Guest Access

Guest Check-In

All guests must check in at the front desk kiosk upon arrival.
Required information includes first and last name, email address, and the name of the hosting member.
Members can pre-register guests via the NuvoDesk Member Portal to speed up check-in.

Member Responsibility

Guests must remain with their hosting member at all times.
Hosting members are fully responsible for guest behavior and policy compliance.

Usage of Common Areas

Cleanliness and Maintenance

Leave shared spaces clean and organized after use.
Dispose of trash properly in designated bins.
Clean up spills immediately to maintain hygiene.
Only consume food in designated areas to prevent damage.

Noise Control

Keep noise levels low to maintain a professional atmosphere.
Use phone booths or private spaces for calls and meetings.

Respect for Fellow Members

Be considerate in shared areas.
Avoid monopolizing spaces or equipment.

Use of Shared Equipment

Use shared resources responsibly, including coffee machines, printers, and other equipment.
Report malfunctions to NuvoDesk staff immediately.

Conference Room Etiquette

Booking and Usage

Conference rooms must be reserved in advance via the NuvoDesk Member Portal.
Respect reservation times; exceeding booked time may result in additional fees.

Room Maintenance

Reset furniture and equipment after use.
Clean up any spills or messes.
Do not remove equipment from conference rooms.

Penalties for Policy Violations

First violation: Verbal or written warning.
Second violation: Formal notice and potential fees.
Third violation: Loss of conference room privileges.

Personal Belongings

Unattended Items

Do not leave personal belongings unattended in shared areas.
NuvoDesk is not responsible for lost or stolen items.

Storage Options

Private Office Members may securely store items in their office.
Shared desk members do not have access to additional storage.

Health and Safety Compliance

Smoking Policy

Smoking and vaping are prohibited indoors.
A designated smoking area is located outside.

Prohibited Materials

NuvoDesk strictly prohibits hazardous chemicals, explosives, unauthorized weapons, and flammable substances.
Violations may result in immediate membership termination and legal action.

Emergency Situations

Fire and Evacuation Procedures

If a fire alarm sounds, exit the building immediately through marked emergency exits.
Do not use elevators; use stairwells instead.
Assemble at the designated meeting point outside.

Medical Emergencies

Call 911 immediately for serious medical situations.
First-aid kits are available at the front desk.

Pets and Service Animals

General Policy

Pets are not allowed inside NuvoDesk.
Service animals (as defined by ADA) are permitted.

Service Animal Guidelines

Service animals must be under control at all times.
Handlers must clean up after their service animals.

Printing Policies

Pricing and Payment

Standard Letter Printing (8.5” x 11”):
Black & White: $0.10 per page
Color: $0.20 per page
Printing fees are automatically charged to the member’s account.

Violations

First violation: Written warning.
Second violation: Temporary suspension of printing access.
Third violation: Additional fees or membership review.

Compliance and Enforcement

Consequences for Violations

First offense: Verbal warning.
Second offense: Written warning and violation fee.
Third offense: Suspension or termination of membership.

Fines and Fees

Members may be fined for damages, misuse of resources, or violations.

Appeals Process

Members may appeal disciplinary actions within seven business days.

Updates to the Policy

Right to Amend

NuvoDesk reserves the right to update this policy as needed.

Notification of Changes

Members will be notified via email, the Member Portal, or on-site notices.

Contact Information

For any questions, feedback, or requests related to our policies, please contact us:

Email: office@nuvodesk.com
Phone: (817) 775-7159
Address:
NuvoDesk Coworking
2909 E. Arkansas Lane, Suite C
Arlington, TX 76010

For additional assistance or inquiries, you may also visit our member portal or contact us directly at office@nuvodesk.com.

Table of Contents

Building & Access Policy